project examples
Strategic launch for a mobile operator
Financial communication for a major retailing company
Strategic negotiation for a world known brand
Benchmark and operational performance management for an industrial company
Operations management for a telecommunication operator

Telecom: operations management


The program director in charge of a major program involving 8 different directions and for the executive committee of a large telecommunication group asked us to lead, manage, control the operations related to this program.

pilotage opérationnel

 


The mission

In the short term, we identified the 80 managers involved by the program; identifed all the projects to be coordinated within the group; followed up and stimulated the completion of projects; warned about potential risks due to excessive delays or unsatisfying quality level. Simultaneously, we assisted the program director to formulate his middle term recommendations to the executive committee.

The main difficulty

To manage the operations knowing no delay were permitted by the telecom regulating body. To design simultaneously a long term strategy that was expected by the executive committee.

The team

A consultant-entrepreneur (Essec, 10 years of experience) lead this project along with the program director. He was coached and challenged by a partner.

 
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